wsmlVariant _"http://www.wsmo.org/wsml/wsml-syntax/wsml-flight"
// $Id: eTelBusinessFunctionOntology.wsml 1351 2007-09-25 15:57:43Z evenson $

namespace {      _"http://ip-super.org/ontologies/eTel/eTelBusinessFunction#", 
     dc          _"http://purl.org/dc/elements/1.1/",
     wsml        _"http://wsmo.org/wsml/wsml-syntax#", 
     wsmostudio  _"http://www.wsmostudio.org#", 
     etom        _"http://www.ip-super.org/ontologies/YATOSP/eTOM#" }

ontology eTelBusinessDomain
     nonFunctionalProperties
          dc#title hasValue "eTel Business Function Ontology"
          dc#subject hasValue "Customer Care and Billing"
          dc#creator hasValue "Mark Evenson"
          dc#language hasValue "English"
          dc#description hasValue "eTel"
          dc#version hasValue "0.1"
          dc#publisher hasValue "SUPER European Integrated Project, TID"
          wsmostudio#version hasValue "0.6.0"
     endNonFunctionalProperties

     importsOntology
          { etom#eTOMOntology}
                    
concept eTelActivateService subConceptOf etom#ActivateService

concept eTelActivateSupportService subConceptOf eTelActivateService

concept eTelActivateBillingService subConceptOf eTelActivateService


concept eTelMonitorPerformance subConceptOf etom#ControlResourcePerformance

concept eTelMonitorServicePerformance subConceptOf eTelMonitorPerformance

concept eTelMonitorProductPerformance subConceptOf eTelMonitorPerformance


concept eTelEnableSupportOperation subConceptOf etom#EnableResourceSupportOperations

concept eTelEnableServiceSupportOperation subConceptOf eTelEnableSupportOperatione

concept eTelEnablePRoductSupportOperation subConceptOf eTelEnableSupportOperatione


concept eTelGatherAnalizeInformation subConceptOf etom#GatherAnalizeResourceInformation

concept eTelGatherAnalizeServiceInformation subConceptOf eTelGatherAnalizeInformation

concept eTelGatherAnalizeProductInformation subConceptOf eTelGatherAnalizeInformation


concept eTelRecover subConceptOf etom#RecoverResource

concept eTelRecoverService subConceptOf eTelRecover

concept eTelRecoverProduct subConceptOf eTelRecover



concept eTelReportProblem subConceptOf etom#ReportServiceProblem

concept eTelReportServiceProblem subConceptOf eTelReportProblem

concept eTelReportProductProblem subConceptOf eTelReportProblem



concept eTelTestResource subConceptOf etom#TestResource

concept eTelTestService subConceptOf eTelTestResource

concept eTelTestProduct subConceptOf eTelTestResource



concept eTelVallidateCustomerSatisfaction subConceptOf etom#ValidateCustomerSatisfaction

concept eTelManageCustomerBilling subConceptOf etom#ManageCustomerBilling

concept acquireCustomerData subConceptOf etom#AcquireCustomerData
   
concept eTelCustomerIdentification subConceptOf { etom#AcquireCustomerData, etom#EstablishTerminateCustomerRelationship}

concept eTelTechnicalVerification subConceptOf etom#DetermineCustomerOrderFeasibility